Privacy Policy

Last updated: 8 November 2026

This Privacy Policy explains how Rapid Line (“Rapid Line”, “we”, “us”) collects, uses and protects personal data when you visit this website or submit the “Request a quote” form.

1. Who is responsible for your data

The controller of your personal data is Rapid Line.

• Address: To be added
• Email: To be added

2. What data we collect

When you submit the quote request form, we collect the information you enter:

• full name and company name;
• email address;
• route details (origin and destination), selected transport modes and cargo details;
• technical data sent with the request: date and time of submission and the page address.

To protect the form against abuse, our server temporarily processes your IP address (for rate limiting). It is held in memory for no longer than 10 minutes and is not stored with your request.

Please do not include sensitive personal data (e.g. health data) in the free-text fields.

3. Why we use it and on what basis

• To respond to your request and prepare a quote or offer — necessary to take steps at your request before entering into a contract.
• To communicate with you about your shipment and our services related to your request — our legitimate interest in handling business enquiries.
• To protect the website against spam and misuse — our legitimate interest in keeping the service secure.

We do not use your data for automated decision-making or profiling, and we do not sell it.

4. Who receives your data

Your request is delivered to our team by email and recorded in an internal spreadsheet. For this we use trusted service providers acting on our behalf:

• our email hosting provider (delivery of the request to our company mailbox);
• Google LLC — Google Workspace / Google Sheets (storage of requests);
• our website hosting provider.

Some of these providers may process data outside your country, including outside the European Economic Area. In such cases we rely on appropriate safeguards, such as the European Commission’s Standard Contractual Clauses. We may also disclose data where required by law.

5. How long we keep it

We keep quote requests for as long as needed to handle your enquiry and any resulting business relationship, and in any case no longer than 3 years after our last contact, unless a longer period is required by law (e.g. accounting obligations when a contract is concluded).

6. Cookies and tracking

This website does not use cookies, analytics or advertising trackers. Fonts are served from our own server, so no data is sent to third-party font services.

7. Your rights

Depending on the law that applies to you, you have the right to:

• access the personal data we hold about you and receive a copy;
• have inaccurate data corrected;
• have your data deleted;
• restrict or object to processing based on our legitimate interests;
• data portability;
• lodge a complaint with your local data protection authority.

To exercise your rights, write to To be added. We will respond within one month.

8. Security

The website uses an encrypted connection (HTTPS). Access to quote requests is limited to employees who need it to handle your enquiry.

9. Changes to this policy

We may update this Privacy Policy from time to time. The current version is always available on this page, with the date of the last update shown above.